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Shah’s Private Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information
when you visit and use www.shahonline.co.uk.
1. WHO WE ARE
Shah’s Private Ltd is the data controller responsible for your personal information collected through www.shahonline.co.uk.
Contact: info@shahonline.co.uk
2. INFORMATION WE COLLECT
Account Information:
– First name
– Last name
– Display name
– Email address
– Login credentials and account settings
Order Information:
– Billing address
– Delivery address
– Order history
– Purchase details
– Transaction records
Contact Information:
– Name
– Telephone number
– Email address
– Messages submitted through contact forms
Newsletter Information:
– Email address provided when subscribing to marketing communications
Technical Information:
– IP address
– Browser type and version
– Device information
– Website usage information
– Cookie data
3. HOW WE USE YOUR INFORMATION
We use your information to process orders, manage accounts, respond to enquiries,
improve website performance, prevent fraud, comply with legal obligations,
and send marketing communications where consent has been provided.
4. LEGAL BASIS FOR PROCESSING
Contract, Legitimate Interests, Legal Obligation, and Consent.
5. PAYMENT PROCESSING
Payments are processed securely by Stripe, PayPal, and WooCommerce Payments.
We do not store complete payment card details on our servers.
6. WEBSITE PLATFORM
Our website is built using WordPress and WooCommerce.
7. COOKIES
Cookies may be used to remember preferences, maintain shopping cart functionality,
enable secure logins, analyse website performance, and improve services.
8. FUTURE ANALYTICS AND MARKETING
We may introduce analytics and email marketing services in the future and update this policy accordingly.
9. INFORMATION SHARING
We do not sell personal information. We may share information with payment processors,
delivery providers, hosting providers, advisers, and authorities where legally required.
10. DATA RETENTION
We retain personal information only as long as necessary for business and legal purposes.
11. DATA SECURITY
We implement reasonable technical and organisational measures to protect personal information.
12. YOUR RIGHTS
You may request access, correction, deletion, restriction, objection, withdrawal of consent,
or transfer of your personal information by contacting info@shahonline.co.uk.
13. COMPLAINTS
You may contact us or lodge a complaint with the Information Commissioner’s Office (ICO).
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
15. CONTACT
Email: info@shahonline.co.uk
Shah’s Private Ltd
This website uses cookies to improve functionality, maintain shopping cart features,
enable secure logins, remember preferences, and analyse website performance.
Users may manage cookie preferences through their browser settings. Non-essential
cookies should only be activated after obtaining consent where required by law.
By using www.shahonline.co.uk, you agree to comply with these terms.
Products are subject to availability. Prices may change without notice.
Orders are accepted only when confirmation is issued by Shah’s Private Ltd.
Users must not misuse the website, attempt unauthorised access, or interfere with
its operation. Shah’s Private Ltd reserves the right to suspend accounts that breach
these terms.
Customers may request returns in accordance with applicable UK consumer law.
Items must be returned in their original condition unless faulty.
Refunds will be processed using the original payment method once approved.
Certain personalised or custom-made products may be excluded from return rights
where permitted by law.
For our full return and refund policy please visit our detailed return and refund policy.
By submitting this form, you consent to Shah’s Private Ltd using the information
provided to respond to your enquiry and provide customer support.
Your information will not be used for marketing unless you separately consent.
and analyse website performance. By clicking ‘Accept’, you consent to the use
of cookies as described in our Cookie Policy.
